Research article summary:

A strategy for improving worker satisfaction and job attitudes in a repetitive industrial task: application of production standards and performance feedback.

Abstract Extract:
Worker satisfaction improved significantly as a consequence of the provision of the assigned and participative standards with performance feedback in a repetitive industrial production task. The maximum improvement in worker satisfaction was found for ... (Full abstract text below)

Published 2003Apr in Journal: Ergonomics (Language : eng)

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1. Ergonomics. 2003 Apr;46(5):466-81

A strategy for improving worker satisfaction and job attitudes in a repetitive industrial task: application of production standards and performance feedback.

Shikdar AA, Das B

Department of Mechanical and Industrial Engineering, College of Engineering, Sultan Qaboos University, PO Box 33, Al-Khod, Postal Code 123, Sultanate of Oman. ashraf1@squ.edu.om

Worker satisfaction improved significantly as a consequence of the provision of the assigned and participative standards with performance feedback in a repetitive industrial production task. The maximum improvement in worker satisfaction was found for the participative standard and feedback condition. Only this condition had a significant positive effect on worker job attitudes. Monetary incentive, when provided with an assigned or participative standard with feedback, added no incremental worker satisfaction or job attitudes gain. The participative standard with feedback condition emerges as the optimum strategy for improving worker satisfaction and job attitudes in a repetitive industrial production task.

PMID : 12745697 [PubMed - Indexed for MEDLINE]

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Full Author Information

First Name	LastName	Initials
Ashraf A	Shikdar	AA
Biman	Das	B

Affiliation: Department of Mechanical and Industrial Engineering, College of Engineering, Sultan Qaboos University, PO Box 33, Al-Khod, Postal Code 123, Sultanate of Oman. ashraf1@squ.edu.om

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Keywords in this article:

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