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| Research article summary (published 30 Oct 2002): |
Staff retention and empowerment: functions of leadership.
Full Abstract
Regardless of any organization's structure and technology, the most potent leverage for exceptional performance and quality assurance resides within personnel. Retention of empowered, committed staff who believe in their organization's purpose and leadership is important to an organization's success. The Clinical Laboratory Sciences (CLS) profession faces a different kind of crisis, not only one of economics, but also one of quality because of lost professional expertise. This dilemma is because of profound neglect of the organization's greatest asset--its CLS professionals. Retention of expert CLS professionals requires a dramatic change in management's belief system regarding the value of their assets. Laboratory leaders must create a culture of empowered people with the freedom to exhibit self-direction toward achieving the organization's mission and goals. Managers must consider employees valuable enough to invest in their professional growth. A laboratory's long-term sustainability and economic performance will depend on a committed workforce.
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Author information
Author/s: Mass, Diana (D);
Affiliation: Clinical Laboratory Sciences Program, Arizona State University, Tempe, Arizona, USA.
Journal and publication information
Publication Type: Journal Article
Journal: Clinical leadership & management review : the journal of CLMA (Clin Leadersh Manag Rev), published in United States. (Language: eng)
Reference: -2002 Nov-Dec; vol 16 (issue 6) : pp 391-8
Dates: Created 2002/12/31; Completed 2003/01/16; Revised 2004/11/17;
PMID: 12506831, status: MEDLINE (last retrieval date: 11/6/2008)
Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.
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