Research article summary (published 29 Nov 2002):

The searchers, II: How consumers can find cost-effective, quality health care.

Full Abstract

The original "Searchers" article appeared in the March 2000 issue of Employee Benefits Journal. It described the use of a patient satisfaction survey at Southwest Texas State University (SWT) to assist employees at the annual open enrollment period to better select their managed care organization (MCO). This article revisits that process, but further describes the subsequent publication of a recommended list of preferred physicians and the use of the peer review to report consumer concerns about the performance of individual physicians.

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Author information

Author/s: Renick, Oren (O); Hale, Joseph (J); Metzler, Leanne (L);

Affiliation: Department of Health Administration, Southwest Texas State University (SWT), USA.

Journal and publication information

Publication Type: Journal Article

Journal: Employee benefits journal (Empl Benefits J), published in United States. (Language: eng)

Reference: 2002-Dec; vol 27 (issue 4) : pp 28-35

Dates: Created 2002/12/25; Completed 2003/01/09; Revised 2004/11/17;

PMID: 12500587, status: MEDLINE (last retrieval date: 11/6/2008)

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Cost-Benefit Analysis Decision Making Health Benefit Plans, Employee - economics; standards Health Care Surveys Humans Patient Satisfaction

Patient Satisfaction Peer Review, Health Care Physicians - classification; standards Quality of Health Care Texas Universities

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