Do parents understand emergency department discharge instructions? A survey analysis.

Full Abstract

BACKGROUND:
Understanding discharge instructions is crucial to optimal healing but may be compromised in the hectic environment of the emergency department.

OBJECTIVES:
To determine parents' understanding of ED discharge instructions and factors that may affect it.

METHODS:
A convenience sample of parents of children discharged home from the ED of an urban tertiary care pediatric facility (n = 287) and a suburban level II general hospital (n = 195) completed a 13 item questionnaire covering demographics, level of anxiety, and quality of physician's explanation. Parents also described their child's diagnosis and treatment instructions and indicated preferred auxiliary methods of delivery of information. Data were analyzed using the BMPD statistical package.

RESULTS:
Full understanding was found in 72% and 78% of the parents at the respective centers for the diagnosis, and in 82% and 87% for the treatment instructions (P = NS between centers). There was no statistical correlation between level of understanding and parental age, gender, education, level of anxiety before or after the ED visit, or time of day. The most contributory factor to lack of understanding was staff use of medical terminology. Parents suggested further explanations by a special discharge nurse and written information as auxiliary methods.

CONCLUSIONS:
Overall, parental understanding of ED discharge instructions is good. However, there remains a considerable number (about 20%) who fail to fully comprehend the diagnosis or treatment directives. This subset might benefit from the use of lay terminology by the staff, institution of a special discharge nurse, or use of diagnosis-specific information sheets.

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Author information

Author/s: Waisman, Yehezkel (Y); Siegal, Naomi (N); Chemo, Michal (M); Siegal, Gil (G); Amir, Lisa (L); Blachar, Yoram (Y); Mimouni, Marc (M);

Affiliation: Department of Emergency Medicine, Schneider Children's Medical Center of Israel, Petah Tiqva, Israel. waisy(-atsign-)clalit.org.il

Journal and publication information

Publication Type: Comparative Study; Journal Article; Multicenter Study

Journal: The Israel Medical Association journal : IMAJ (Isr Med Assoc J), published in Israel. (Language: eng)

Reference: 2003-Aug; vol 5 (issue 8) : pp 567-70

Dates: Created 2003/08/21; Completed 2003/09/09; Revised 2007/11/15;

PMID: 12929295, status: MEDLINE (last retrieval date: 12/26/2008)

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

Comments and Corrections

CommentIn: Isr Med Assoc J. 2003 Nov;5(11):838; author reply 838. (PMID: 14650120)

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Hospitals, Pediatric
Humans
Male
Parents - education
Patient Discharge
Patient Education as Topic - methods
Terminology as Topic

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