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Research article summary (published 13 Jan 2003):

Internationalization and localization: evaluating and testing a Website for Asian users.

Full Abstract

The objective of this study was to combine internationalization and localization of Websites and improvement of Website usability with user-centred design methods. This study designed for internationalization and localization of Websites for Asian users, and implemented usability engineering into every phase of Website usability testing, based on the internationalization and localization perspectives of the honeywell.com/your home Website. The first step was to develop the usage scenarios. Three Asian usability specialists carried out one heuristic evaluation session for the current honeywell.com/your home Website. The usability problems were analysed and possible solutions to these problems were discussed. In the next phase, cluster analysis was utilized to test current information architecture. The results provided options for future information architecture development for this Website. Finally, a performance measurement test was conducted to investigate the performance for Asian users. Based on the results, suggestions for improving the Website usability from the localization perspective were provided. The results demonstrate the user-centred design (UCD) approach and stress international and local issues in Website development to Website designers.

 

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Author information

Author/s: Rau, Pei-Luen Patrick (PL); Liang, Sheau-Farn Max (SF);

Affiliation: Department of Management Information Systems, Chung Yuan Christian University, Chunli 320, Taiwan. rau@mis.cycu.edu.tw

Journal and publication information

Publication Type: Comparative Study; Journal Article; Research Support, Non-U.S. Gov't

Journal: Ergonomics (Ergonomics), published in England. (Language: eng)

Reference: 2003-Jan; vol 46 (issue 1-3) : pp 255-70

Dates: Created 2003/01/29; Completed 2003/04/23; Revised 2006/11/15;

PMID: 12554410, status: MEDLINE (last retrieval date: 11/6/2008)

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

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