Designing measurements to assess case management outcomes.

Full Abstract

Evaluating outcomes begins with determining the goals of case management. As the emphasis on the delivery of cost-effective patient care increases, comparing outcomes across settings is desirable and essential. A key component to comparing how an organization rates with similar institutions is to identify commonly used measures. Conducting a literature search, benchmarking, participating in initiatives of accrediting bodies, and establishing ways to collect and manage reliable and valid data are vital in laying the groundwork for an organization's ability to join evaluation projects across settings.

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Author information

Author/s: Mateo, Magdalena A (MA); Matzke, Karen (K); Newton, Cheryl (C);

Affiliation: Department of Nursing at the Mayo Medical Center, Rochester, Minnesota, USA. m.mateo(-atsign-)neu.edu

Journal and publication information

Publication Type: Journal Article; Review

Journal: Lippincott's case management : managing the process of patient care (Lippincotts Case Manag), published in United States. (Language: eng)

Reference: -2002 Nov-Dec; vol 7 (issue 6) : pp 261-6

Dates: Created 2002/12/12; Completed 2003/02/11; Revised 2005/11/16;

PMID: 12478228, status: MEDLINE (last retrieval date: 11/6/2008)

Sourced from the National Library of Medicine. Abstract text and other information may be subject to copyright.

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MeSH headings (categories)

This article was linked to the MESH Headings shown below.

Accreditation
Benchmarking - methods
Case Management - standards
Cost-Benefit Analysis
Data Collection - methods
Goals
Health Services Research - methods

Health Services Research - methods
Humans
Management Information Systems
Organizational Objectives
Outcome Assessment (Health Care) - methods
Program Evaluation - methods
Research Design

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